At Milton Keynes Breakers Basketball Club, all merchandise is produced specifically for our club and community.
Returns
We do not accept returns or exchanges for any items purchased through our online store.
Please ensure that you check sizing, product details, and your order carefully before completing your purchase.
Faulty or Incorrect Items
If your item arrives faulty, damaged or incorrectly, Please contact us within 7 days of delivery at:
admin@mkbasketball.club
Please remember to include your order number, a description of the issue and clear photos of the item if applicable.
If a fault or error is confirmed, we will offer a replacement or refund where appropriate.
Custom & Club Merchandise
Many of our products are made specifically for the club, which means they cannot be resold.
For this reason, we are unable to accept returns for incorrect sizing selected, change of mind or if the items are no longer wanted.
Order Cancellations
Orders cannot be cancelled once they have been processed or sent to production.
Your Statutory Rights
This policy does not affect your statutory rights under UK consumer law.
You are entitled to a repair, replacement, or refund if goods are faulty or not as described.
Need help?
Contact us at {email} for questions related to refunds and returns.